Phone Info   1-800-873-1782


🎄 ATTENTION: Our Customer Service Representatives and Order Fulfillment Services will be unavailable from Dec. 23, 2024 through Jan. 3, 2025 — Happy Holidays! 🎄


Privacy Policy

Effective as of 8/23/2011

This is the web site of Graphite Pen & Pencil Co.

Our postal address is:
PO Box 1759
1325 Rowan Lane

Bishop, CA 93515

We can be reached via e-mail at Contact Email
or you can reach us by telephone at 800-873-1782

For each visitor to our Web page, our Web server automatically recognizes only the consumer's domain name, but not the e-mail address (where possible).

We collect the domain name and e-mail address (where possible) of visitors to our web page, aggregate information on what pages consumers access or visit, name and address, telephone number, fax number, payment information (e.g., credit card number and billing address).

The information we collect may be used by us to offer our customers promotions and discounts. Customers are able to unsubscribe to these services on at the bottom of this page as well as on the bottom of each promotional email they receive.

With respect to cookies: We use cookies to record session information, such as items that consumers add to their shopping cart and to record user-specific information on what pages users access or visit.

If you do not want to receive e-mail from us in the future, please let us know by sending us e-mail at the above address, calling us at the above telephone number or writing to us at the above address.

If you supply us with your postal address on-line, you will only receive the information for which you provided us your address.

Persons who supply us with their telephone numbers on-line will only receive telephone contact from us with information regarding orders they have placed on-line, not for marketing purposes.

With respect to Ad Servers: We do not partner with or have special relationships with any ad server companies.

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will post the policy changes to our Web site to notify you of these changes and we will use for these new purposes only data collected from the time of the policy change forward. If you are concerned about how your information is used, you should check back at our Web site periodically.

Customers may prevent their information from being used for purposes other than those for which it was originally collected by e-mailing us at the above address, calling us at the above telephone number or by writing to us at the above address.

Upon request we provide site visitors with access to unique identifier information (e.g., customer number or password) that we maintain about them, transaction information (e.g., dates on which customers made purchases, amounts and types of purchases) that we maintain about them, contact information (e.g., name, address, phone number) that we maintain about them. Consumers can access this information by e-mailing us at the above address, calling us at the above telephone number or by writing to us at the above address.

Upon request we offer visitors the ability to have inaccuracies corrected in contact information, financial information, unique identifiers and transaction information. Consumers can have this information corrected by sending us an e-mail at the above address, calling us at the above telephone number or writing to us at the above address.

With respect to security: When we transfer and receive certain types of sensitive information such as credit card information, we redirect visitors to a secure server and will notify visitors through a pop-up screen on our site. We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site.

If you feel that this site is not following its stated information policy, you may contact us at the above addresses or phone number, state or local chapters of the Better Business Bureau, state or local consumer protection office, the Federal Trade Commission by phone at 202.FTC-HELP (202.382.4357) or electronically at https://www.ftccomplaintassistant.gov.